Service
Choose your partner profil:
Member Partner
free
Choose

Comfort Partner
119,00 €
per month plus VAT
12 month duration
Choose

Extended Partner
249,00 €
per month plus VAT
12 month duration
Choose
Sales Support
Member of the ZUGFeRD Community



Use of the corresponding community logo



Eintrag im ZUGFeRD Partnerverzeichnis



Invitation to events and workshops



Publishing of news (Blog & Infothek)
1 per month
2 per month
Unlimited
Information about ZUGFeRD / Newsletter



Technical Support
Use of the ZUGFeRD Online-Forum



Access to technical support
No


Access method
-
Mail
Telephon/Mail
Reply channel
-
Telephon/Mail
Telephon/Mail
Verfügbarkeit (Mo-Fr)
-
5 x 10
5 x 10
Service Level (Working hour)
-
24h
8h
Number of contacts on the user side
-
1
Unlimited
Number of requests per month
-
2
Unlimited
Information about format updates
-


Further Support
PIC-Calls (consultation calls on pre-sales, integration, compliance)
200 EUR per hour
150 EUR per hour
5 Calls inkl. per year
Discount rate on ZUGFeRD software licenses for internal, non-commercial use
No discount
50%
50%
„ZUGFeRD Verified“ certification
Charged
Charged
Inclusive
Vermittlungsprovision für die Vermittlung von ZUGFeRD Softwarelizenzen an Kunden
No


Participation in the reseller program for ZUGFeRD software licenses (optional)
No
No

Contract duration
Unlimited
1 year
1 year